citibet88 Terms & Conditions

By accessing, browsing, or using any part of the citibet88 platform — including but not limited to the website at citibet88.vip, any associated mobile-optimized interfaces, and all games, services, and features offered therein — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms & Conditions apply to all users of the citibet88 platform, including registered account holders and visitors who access the site without registering. If you are accessing citibet88 on behalf of a third party, you represent and warrant that you have the authority to bind that party to these terms.

citibet88 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time and without prior notice. It is your responsibility to review these terms periodically. The date of the most recent revision is displayed at the top of this page.

To register and maintain an account on citibet88, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. This age requirement is set in accordance with Philippine gaming regulations and is strictly enforced by citibet88.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal persons are not permitted to hold citibet88 accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of citibet88 or any of its affiliated companies, or an immediate family member of any such person.
• You must not have been previously excluded or suspended from citibet88 or any affiliated gaming platform.
• You must provide accurate, complete, and current information during the registration process. Providing false information is grounds for immediate account termination.

citibet88 reserves the right to request documentary proof of identity and age at any time. Failure to provide satisfactory verification documents within the timeframe specified by citibet88 may result in account suspension and withholding of pending withdrawals until verification is complete.

Each player is permitted to register and maintain only one (1) active account on citibet88. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms & Conditions.

You are solely responsible for all activity that occurs under your citibet88 account. You must keep your username and password strictly confidential and must not share your login credentials with any third party. citibet88 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

• You must notify citibet88 immediately if you suspect unauthorized access to your account.
• citibet88 reserves the right to suspend any account pending investigation of suspected unauthorized access or fraudulent activity.
• Account balances are non-transferable between players and may not be sold, assigned, or otherwise transferred to any third party.
• Inactive accounts — those with no login activity for a period of 12 consecutive months — may be subject to an inactivity fee or closure at citibet88's discretion, subject to applicable law.

All financial transactions on citibet88 are denominated in Philippine Peso (PHP). citibet88 supports deposits and withdrawals via the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The availability of specific payment methods may vary and is subject to change without prior notice.

The minimum deposit amount is ₱100. Minimum and maximum withdrawal limits apply and are displayed within your account dashboard at the time of the transaction. citibet88 does not charge fees on standard deposits or withdrawals; however, your payment provider may impose their own transaction fees, for which citibet88 accepts no responsibility.

• Deposits are credited to your citibet88 account balance upon confirmation from the payment provider, typically within minutes for GCash and PayMaya transactions.
• Withdrawal requests are processed within the timeframes stated in the citibet88 Help Center. Processing times may be extended during periods of high demand or when additional verification is required.
• citibet88 reserves the right to conduct enhanced due diligence on any withdrawal request, including requesting proof of identity, proof of payment method ownership, and source of funds documentation.
• Funds deposited into your citibet88 account must be used for gaming purposes. citibet88 is not a financial institution and your account balance does not accrue interest.
• Any deposits made using payment methods not registered in your name may be declined and returned to the originating account.

citibet88 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each promotion, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.

• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless otherwise stated in the promotion terms.
• Bonus funds and any winnings derived from bonus funds may not be withdrawn until the applicable wagering requirements have been fully satisfied.
• citibet88 reserves the right to withdraw any bonus offer, modify wagering requirements, or cancel a player's eligibility for a promotion if abuse or exploitation is suspected.
• Bonuses are not transferable and have no cash value until wagering requirements are met.
• Players who self-exclude or set deposit limits under the Responsible Gaming program may have their eligibility for certain promotions restricted.

All games available on the citibet88 platform — including live casino games, slots, bingo, pirate fishing, and virtual sports — are governed by individual game rules that are accessible within each game interface. By participating in any game on citibet88, you agree to be bound by the applicable game rules in addition to these Terms & Conditions.

citibet88 uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live casino games are streamed in real time from professional studios with trained dealers. citibet88 does not manipulate game outcomes and all results are final once confirmed by the game system.

• In the event of a technical malfunction during a game, the affected round may be declared void and stakes returned to the player's account balance.
• citibet88 reserves the right to void any bet or game result that was affected by a software error, data feed failure, or other technical issue beyond the player's control.
• Disputes regarding game outcomes must be submitted to citibet88 customer support within 72 hours of the disputed event. citibet88's decision on all game disputes is final.

The following conduct is strictly prohibited on the citibet88 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of account balance, and referral to the appropriate Philippine law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with citibet88 games or services.
• Colluding with other players to gain an unfair advantage in any game, including live casino games and virtual sports.
• Exploiting software bugs, errors, or vulnerabilities in the citibet88 platform for financial gain.
• Using stolen, fraudulent, or unauthorized payment methods to fund your citibet88 account.
• Engaging in money laundering, match-fixing, or any other illegal activity through the citibet88 platform.
• Creating multiple accounts to circumvent account restrictions, claim multiple bonuses, or evade a suspension or ban.
• Harassing, threatening, or abusing citibet88 staff, customer support agents, or other players.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the citibet88 platform or its underlying software.

All content on the citibet88 platform — including but not limited to the citibet88 brand name, logo, website design, graphics, game interfaces, text, software, and promotional materials — is the exclusive intellectual property of citibet88 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the citibet88 platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any citibet88 content without prior written consent from citibet88.

To the fullest extent permitted by applicable Philippine law, citibet88 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the citibet88 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

citibet88 does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. citibet88 shall not be liable for any losses arising from platform downtime, technical failures, or interruptions to internet connectivity beyond its reasonable control.

In all cases, citibet88's total aggregate liability to you for any claim arising out of or relating to these Terms & Conditions or your use of the platform shall not exceed the total amount deposited by you into your citibet88 account in the 30 days preceding the event giving rise to the claim.

citibet88 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the citibet88 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

citibet88 may share your personal data with third-party payment processors, identity verification providers, and regulatory authorities as required by applicable Philippine law, including anti-money laundering and know-your-customer (KYC) obligations. citibet88 will not sell your personal data to third parties for marketing purposes without your explicit consent.

For full details on how citibet88 handles your personal information, please review our Privacy Policy.

citibet88 is committed to promoting responsible gaming and takes its duty of care to players seriously. citibet88 provides a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion options. These tools are accessible from within your account settings.

Access to the citibet88 platform is strictly limited to individuals aged 21 and above. citibet88 employs age verification procedures during registration and reserves the right to request additional proof of age at any time. Any account found to belong to a person under the age of 21 will be immediately closed and all funds returned to the originating payment method.

• Players who believe they may have a gambling problem are encouraged to use the self-exclusion tools available in their account settings.
• Self-exclusion requests are processed within 24 hours and, once activated, cannot be reversed for the duration of the exclusion period selected.
• citibet88 cooperates with PAGCOR's responsible gaming framework and supports players seeking assistance with problem gambling.

For more information on responsible gaming tools and support resources, please visit our Responsible Gaming page.

citibet88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, citibet88 will endeavor to provide reasonable notice to registered players via email or an in-platform notification. Your continued use of the citibet88 platform following the effective date of any amendment constitutes your acceptance of the revised terms.

citibet88 may suspend or terminate your account at any time, with or without notice, if you are found to have breached any provision of these Terms & Conditions, if citibet88 is required to do so by a regulatory authority, or if citibet88 determines in its sole discretion that continued provision of services to you poses a legal, regulatory, or reputational risk.

Upon termination of your account, any remaining balance (net of any bonuses subject to forfeiture) will be returned to you via your registered payment method, subject to the completion of any outstanding verification requirements.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms & Conditions, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

citibet88 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players are reminded that online gaming regulations in the Philippines are subject to change, and citibet88 will update its policies and procedures accordingly to remain compliant with all applicable laws and regulations.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the citibet88 platform, please contact our customer support team. Our support agents are available 24 hours a day, 7 days a week, and are ready to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines.